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Our general terms and conditions of sale

The customer acknowledges having read, at the time of placing the order, the general conditions of sale set out below and declares to accept them.

MODIFICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE

We may modify these general terms and conditions of sale at any time, provided that these modifications appear on our website. You are therefore advised to refer regularly to the latest version of our General Terms and Conditions of Sale.

THE ORDER

Any order placed online directly on the vanille-creations.com website is automatically established according to stocks, promotions and special offers in progress at the time of its validation. If despite our vigilance the products s´avéraient unavailable after your order, we will inform you and refund you the overpayment.

The contract will be, in application of the provisions of the Civil Code, concluded as soon as the order is placed, by which you will have confirmed your shopping basket after having been able to correct it.

In case d´erreur in the wording of the recipient's contact details, the seller cannot be held responsible for l´impossibilité to deliver the product.

Any selection of items in the shopping cart is not guaranteed. Indeed, any product is likely to be removed from the site or to be out of stock between the time of its reservation and the validation of your order.

If a problem exists on an order, a claim must be made within 24 hours of receipt of the order.

PRICE

The prices of our products are indicated in euros excluding taxes and shipping costs. The shipping costs are automatically added to the order amount. We reserve the right to modify our prices at any time but we undertake to apply the rates in force which will have been indicated to you at the time of your order.

In case of an order to a country other than France you are l´importateur of the product(s) concerned. Customs duties or other local taxes or duties d´importation or taxes d´État may be due d´être These duties and sums do not fall within our jurisdiction. They will be at your expense and are the sole responsibility of your company both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to check with your local authorities about these aspects.

The items we sell are described and presented with the greatest accuracy. If, despite all our precautions, errors may have occurred.

PAYMENT

Payment of the full price must be made at the time of ordering by l´acheteur At no time may the sums paid be considered as a deposit or instalments. To pay for your order, l´acheteur chooses its payment method at the time of validation of your order, either secure online payment by credit card, or cheque (Longer processing), or bank transfer, or remote payment by credit card.

We may modify these general terms and conditions of sale at any time, provided that these modifications appear on our website. You are therefore advised to refer regularly to the latest version of our General Terms and Conditions of Sale.

In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button allowing you to confirm your order after viewing the details of the order and in particular its total price and having had the opportunity to correct any errors. This will acknowledge your payment obligation.

DELIVERY

For Metropolitan France

The amount of delivery costs GLS 48H-72H are offered from 200€ HT purchase, for orders below 200€ HT they are 10€ HT.

The amount of the delivery costs GLS 24H Express is a fixed price of 10€ ht for orders from 200€ HT and 20€ HT for orders below 200€ HT.

The amount of Chronopost 13H delivery costs is calculated according to the amount of your order.

GLS delivers from Monday to Friday before 9am to 6pm.

Deliveries in metropolitan France, Colissimo followed by La Poste for its European shipments and for the French overseas departments and territories. Deliveries to other destinations are made either by TNT or DIMOTRANS. The carrier will be specified when you place your order. Delivery is made to l´adresse that you indicated when you placed your order. For any payment, the order will not be processed qu´à receipt and collection of it and the deadlines will run accordingly. The risks will be at your expense from the date on which the ordered products leave our premises.

GLS delivers from Monday to Friday before 6pm. Generally: any order placed after 1pm will be taken into account the next day (if business day), any order placed after 1pm will be taken into account.